Customer Help

Help Center

Find quick answers and contact channels for every part of your SGT Cart experience.

Table of contents

Browse the most common topics, or scroll down for our full self-service library. If you can't find what you need, our team replies on email within 1 business day.

Ordering

Payments

Delivery

Returns & refunds

Most items can be returned within 7 days of delivery. See the full Returns & Refunds policy.

Account & security

Forgot your password? Use the "Forgot password" link on the sign-in page. For anything else, contact support@sgtcart.com.

Frequently asked questions

Sign in and open My Orders. Each item shows its current status — Processing, Shipped, or Delivered.

Open the order in your account and click 'Request return'. We approve refunds within 2 business days after the courier returns the item to the seller.

Related pages

Still have questions?

Reach the SGT Cart team — we usually reply within 1 business day.

support@sgtcart.com All contact channels
Version: v1.0 · Last reviewed: 25 May 2026
Drafted by SGT Cart team — informational, not legal advice.