Seller Resources

Seller Fees & Commission

Exactly what SGT Cart charges sellers — commission by category, payment-processing pass-through, VAT, optional services.

Table of contents

SGT Cart's pricing is simple: a flat platform commission per delivered sale, no monthly subscription, no listing fee. Optional promotional services are billed separately and only when you opt in. This page lists every fee with the exact rate.

1. Platform commission

Commission is charged only on delivered Sub-Orders. Cancelled or refunded Sub-Orders incur no commission. The rate depends on category:

CategoryCommission rate
Default (most categories)10.0%
Electronics & mobiles8.0%
Books & stationery5.0%
Fashion (clothing, shoes, accessories)12.0%
Health & beauty12.0%
Home & living10.0%
Grocery (FMCG)6.0%
Watches & jewellery8.0%
Toys & baby10.0%

Commission is calculated on the item subtotal (units × unit price after any flash-sale discount and bulk tier), before VAT. Admin may negotiate a custom rate with high-volume Sellers; the rate for your shop is always visible in the Seller Center.

2. Payment-processing fees

Payment-network fees are passed through at cost — SGT Cart doesn't mark them up:

MethodFee (deducted from Seller's earning)
SSLCommerz card (Visa / MasterCard / AMEX)2.5% of order amount
bKash1.85% of order amount
Nagad1.5% of order amount
Cash on DeliveryTk 20 flat per Sub-Order (covers courier cash handling)
SGT Cart Wallet credit / Reward Points0% — no external network involved

These are the rates SGT Cart pays our payment partners; they're shown on every payout statement so you can reconcile.

3. Optional promotional services

Pay only if and when you use them. All promotional fees are listed in the Seller Center's Promotions tab; subject to admin approval where space is limited.

ServiceRateWhat it does
Sponsored search positionTk 3-15 per click (CPC, your bid)Surface your product above regular results for chosen keywords.
Homepage hero bannerTk 5,000 / week (admin-curated)Slot on the homepage carousel.
Homepage strip bannerTk 2,500 / weekSmaller below-the-hero placement.
Flash-sale featureFree for the Seller; flash-priced item gets a Tk 0 placement boostJoining an SGT-curated flash sale.
Sponsored product badgeFree; admin-controlledEditorial recommendation by SGT Cart.
Ranking boost (manual)Not for saleSGT Cart never sells higher organic ranking. Rank is rating + performance driven.

4. Refunded-order commission reversal

When a delivered Sub-Order is refunded later (return, dispute, Buyer Protection), SGT Cart's commission is refunded too in proportion to the refund. Specifically:

  • Full refund → 100% commission reversed.
  • Partial refund (e.g., 30%) → 30% of commission reversed.
  • The reversal appears as a negative commission line on your next payout statement.

Payment-processing fees are NOT reversed (the gateway charged us regardless of refund) — they remain a cost of the original sale.

5. VAT collection & deposit

Under NBR rules for online marketplaces, SGT Cart withholds VAT at source on certain category sales (currently 5% for most categories) and deposits it to NBR. You'll see:

  • The VAT amount deducted from your gross sale on each payout statement.
  • A monthly VAT certificate suitable for your own VAT return filing (Mushok 6.3).
  • An annual Form 108 / 108B equivalent for income-tax filing.

If your business is below the BIN/VAT threshold, you should mark this in your Seller profile and SGT Cart will not withhold VAT — but you remain responsible for any tax obligation that arises.

6. Worked example — a Tk 1,000 sale

Customer pays Tk 1,000 (incl. VAT) for a fashion item, by bKash.

Gross order amountTk 1,000.00
Item subtotal (assuming 5% VAT-inclusive price)Tk 952.38
VAT portion (5%)Tk 47.62
Commission @ 12% on item subtotal− Tk 114.29
bKash gateway fee @ 1.85% on Tk 1,000− Tk 18.50
VAT withheld & remitted to NBR− Tk 47.62
Net to your WalletTk 819.59

Same Order via COD instead of bKash would deduct Tk 20 flat instead of Tk 18.50 — almost identical for this size. Card-paid Orders deduct 2.5% instead of 1.85%, which is Tk 6.50 more for a Tk 1,000 sale.

Your monthly payout statement breaks this down per Sub-Order so you can reconcile with your accounting.

Frequently asked questions

No. SGT Cart has no monthly subscription, no listing fee, no enrollment fee. You pay only commission on delivered sales.

High-volume sellers (Tk 5 lakh+ monthly GMV consistently) may negotiate a custom rate via seller-support@sgtcart.com. The rate is set per-shop and visible in your Seller Center.

Fashion has higher return rates (~15-20%) and SGT Cart absorbs the cost of return handling, inspection, and re-shelving guidance. Electronics returns are much rarer (~3-5%), so the commission can be lower.

We do not withhold income tax — only VAT where the law requires. Income-tax filing remains your responsibility; we provide annual statements that make filing easier.

No. You opt in to a flash sale, set the discounted price, and pay only the standard commission on the discounted price. Joining a sale is free and increases visibility.

Related pages

Still have questions?

Reach the SGT Cart team — we usually reply within 1 business day.

seller-support@sgtcart.com All contact channels
Version: v1.0 · Last reviewed: 24 May 2026
Drafted by SGT Cart team — informational, not legal advice.